Privacy Policy
Last updated: 18 August 2026
Alsatee Movers (“we”, “us”, “our”) operates the website alsateemovers.com. This policy explains what information we collect when you visit our website or contact us, why we collect it, and what your rights are.
If you have any questions about this policy, contact us at info@alsateemovers.com or +971 56 969 8579.
Who we are
Alsatee Movers is a moving and packing company based in the United Arab Emirates.
Address: Abdullah Bin Tareq St, Bu Shaghara, Hay Al Qasimiah, Sharjah, United Arab Emirates Phone / WhatsApp: +971 56 969 8579 Email: info@alsateemovers.com
We are the data controller for the information described in this policy.
Information we collect
Information you give us directly
When you contact us through our website contact form, by phone, or on WhatsApp, we may collect:
- Your name
- Your phone number
- Your email address
- The type of move you need (home, villa, apartment, office)
- Your current address and destination address
- Any details you choose to share about your move
We only ask for what we need to give you an accurate quote and carry out your move.
Information collected automatically
When you visit our website, some information is collected automatically:
- Pages you visit and how long you spend on them
- How you arrived at our site (search engine, advertisement, direct link, social media)
- Approximate location (city or region level, based on your IP address — not your exact address)
- Device and browser type, screen size, and operating system
- Interactions such as clicking our WhatsApp button or clicking a phone number
We do not collect your precise GPS location, and we do not collect payment card details on our website.
Tools we use
Our website uses the following third-party services. Each one processes some of your data according to its own privacy policy.
Google Analytics 4
We use Google Analytics to understand how visitors use our website — which pages are popular, how people arrive, and which content is useful. Google Analytics uses cookies and similar technologies.
We track the following specific actions:
- WhatsApp button clicks — so we know how many visitors choose to message us
- Phone number clicks — so we know how many visitors choose to call us
We use this data in aggregate. We do not use Google Analytics to identify you personally.
Google’s privacy policy: https://policies.google.com/privacy
Google Ads
We advertise on Google Search. Google Ads uses cookies to measure whether an advertisement led to an enquiry, so that we do not waste money showing ads to the wrong people.
This means that if you clicked one of our advertisements, Google may record that your visit came from that advertisement, and whether you then contacted us. We see this as anonymous, aggregated numbers — we cannot see which individual person clicked which advertisement.
You can control how Google personalises advertising for you at: https://adssettings.google.com
Google Maps
Our contact page displays a Google Map showing our office location. When the map loads, Google may collect information about your device and IP address.
Our website links to WhatsApp. If you choose to message us, your conversation is handled by WhatsApp (owned by Meta) under their own terms and privacy policy. We can see your WhatsApp display name, phone number, and the messages you send us.
Website hosting
Our website is hosted by Hostinger. Our hosting provider maintains server logs which may include IP addresses, for security and technical purposes.
Why we use your information
We use your information for these purposes only:
| Purpose | What this means |
|---|---|
| Responding to your enquiry | Contacting you back with a quote or answering your question |
| Carrying out your move | Coordinating dates, addresses, crew and vehicles |
| Improving our website | Understanding which pages are helpful and which are not |
| Measuring our advertising | Knowing whether our advertising reaches genuine customers |
| Legal and accounting records | Keeping records of jobs completed, as required |
We do not sell your personal information to anyone. We do not share your details with other moving companies, marketing lists, or data brokers.
Who we share information with
We share information only where necessary:
- Our moving crew — the team assigned to your move receives your name, phone number and addresses so they can carry out the job
- Service providers — the third-party tools listed above (Google, Hostinger, WhatsApp), which process data on our behalf
- Legal authorities — if we are required to do so by UAE law
Cookies
Cookies are small text files stored on your device. Our website uses:
- Necessary cookies — required for the website to function and remain secure
- Analytics cookies — Google Analytics, to understand how the site is used
- Advertising cookies — Google Ads, to measure advertising performance
You can block or delete cookies through your browser settings at any time. Blocking analytics and advertising cookies will not stop you from using our website or contacting us.
Browser instructions: Chrome, Safari, Firefox and Edge all provide cookie controls in their Settings or Preferences menus.
How long we keep your information
- Enquiries that do not become bookings — up to 12 months, in case you get back in touch
- Completed move records — as long as required for our business and accounting records
- Website analytics data — retained according to Google Analytics settings, typically up to 14 months
- WhatsApp conversations — retained in our business account unless you ask us to delete them
Your rights
You may contact us at any time to:
- Ask what information we hold about you
- Correct information that is wrong
- Ask us to delete your information, where we are not required to keep it
- Ask us to stop contacting you
Email info@alsateemovers.com or WhatsApp +971 56 969 8579 and we will respond within a reasonable time.
Data security
We take reasonable steps to protect your information. Our website uses an SSL certificate, so data sent between your browser and our website is encrypted.
However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we take your privacy seriously and limit access to your information to the people who need it.
Children
Our services are intended for adults. We do not knowingly collect information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to other websites
Our website may link to other websites, such as our social media pages. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a new “Last updated” date.
Contact us
If you have any questions or concerns about this Privacy Policy, or about how we handle your information:
Alsatee Movers Abdullah Bin Tareq St, Bu Shaghara, Hay Al Qasimiah, Sharjah, United Arab Emirates Phone / WhatsApp: +971 56 969 8579 Email: info@alsateemovers.com